Management Training – The Key to Effective Operations

It’s fair to say that when it comes to effective operations within a company, if the management team is not aligned on key elements at the top level, the effects will trickle down through the entire company, causing confusion, low morale, and many other issues.

In today’s world, the business environment is changing faster than ever and it’s essential that, to ensure continued success, all levels of management lead the way in their ability to adapt to these changes. Unfortunately, for many organisations the varying skill levels held by their management team can create a serious issue when it comes to operations.

In addition to strategic marketing, graphic design, and website development services, Brilliant Logic develops and delivers bespoke leadership and team building programs for our clients aimed at leveling the skill disparity, resulting in improved communication, morale, and productivity at all levels.

The five areas that we believe play a vital role in management being able to steer the business towards success are:

  1. INFLUENCE vs CONTROL

Management and leadership are often confused as the same thing. And whilst they are part of the same discipline, each has its own basis, emphasis, and strategy.

Leadership is a quality based on trust that relies on the person influencing groups of people so that tasks are completed willingly and enthusiastically.  In order to develop leadership skills, it’s important to focus on incorporating self-awareness activities with group exercises to create a greater understanding of team dynamics and develop skills in identifying how to get the best from your team.

  1. EMBRACING NEW IDEAS

With constant changes in technology and the odd pandemic dropping in now and then, it’s essential that your team feels empowered to identify and propose new opportunities they believe will assist in your organisation staying one step ahead of the competition.

You may think that you’re either innovative or you aren’t – but this isn’t the case. Development programs can focus on challenging your management team’s way of thinking, teaching them to embrace innovation and foster an environment where the sharing of ideas and creativity is encouraged.  Even if they don’t come up with the ideas, they can play a role in developing them.

  1. CONFLICT RESOLUTION

The key to having these difficult conversations is understanding that not all conflict is the same – each has its own source, cause, and solution. When conflict arises, it’s easy for people to only focus on their point of view, tempers to flare, and body language to become defensive or aggressive.

Whilst an uncomfortable situation to be in, conflict resolution can be effectively managed with the right approach. Being able to separate people from problems, listen carefully to different opinions, and explore options together is a good start.     

  1. BEING FAST AND FLEXIBLE

Agility is a bit of a buzz word right now, and there is much to be said about this set of values that impacts how fast and flexibly your organisation moves and adapts when it comes to changes.

A focus on agility when it comes to management training provides your team with the qualities and knowledge of how to encourage and appreciate value, speed, and flexibility.  Ensuring your team maintains your vision even when quick decisions need to be made is key.

  1. THINKING OUTSIDE THE BOX

Creativity and lateral thinking are often skills delegated to a specific few, usually those who have been in the organisation for an extended period and are trusted to know what works. But without fresh air, even the most established fire will slowly extinguish.

Leadership programs designed to provide your team with the tools to think outside the box open a world of opportunities for your organisation. Not only does it nurture a workplace where individuals feel valued, but you could stumble upon the next service, product, or process to revolutionise your industry.

Brilliant Logic can work with your company to create and deliver structured skill training programs that focus on significantly developing your team’s skills to match the needs of our fast-changing world.

Talk to us today about how we can combine the science of team development with the excitement of experiential learning to build your company’s platform for good communication, high productivity, and even plenty of fun in the workplace.